Packers and Movers FAQs

Agarwal (ALPM) Packers and Movers handles household packing and moving, office goods, local and intercity transport, loading and unloading, unpacking, furniture dismantling and reassembly, car and bike transport (assessed for each vehicle), and storage on request. You can book the whole move or just part of it, such as packing only or loading only. Your written quote lists exactly what is included.

Yes, for a full move: from packing at your current home to unloading at the new one. If a large truck can't reach either building, we agree before the move how goods will be carried or transferred to a smaller vehicle, and list it in the quote.

Yes, on request. Agree in the quote which rooms to unpack, where furniture goes, which items to reassemble, and whether packing material is cleared. Keep your first-night essentials in a carton marked 'open first'.

The moving-day crew has a team lead who manages the packing order, the inventory and loading. Ask for their name and number. You or someone you trust should be present at the start and end to check and sign the inventory.

Appliance placement and installation are different tasks. Keep any basic connection or installation service already included in your accepted quote. Gas work, AC fitting, electrical work and wall-mounting need the brand service team or a suitably qualified technician. Confirm who will do each task and any charge before moving; prepare and restart appliances according to their model-specific instructions.

A walk-through of your home, by video or in person, before we quote. We count your furniture and cartons, note fragile and heavy items, and check access at both addresses: floor, lift size, parking distance and society timings. Show everything that is moving, including lofts, balconies and storerooms, because items added on the day can change the quote.

As a general guide, book at least 5–7 days ahead, and 10–15 days ahead at busy times such as month-end, weekends and the summer transfer season. Booking early also gives you time to get society permission and book a lift slot at both buildings.

Rescheduling is possible with prior notice, under your accepted service agreement and subject to availability on the new date. Contact customer care with your booking reference before changing building permissions or lift bookings. Get the revised date and any agreed adjustment confirmed.

Tell us the floor, lift dimensions and any lift outage at the survey. Stair handling can take more time and labour, so have the access and any applicable charges included before booking. Bulky or heavy pieces need the stairwell, door clearance, weight and building rules assessed; do not assume an item that fails to fit the lift can safely go by the stairs. Agree any dismantling or specialist handling after that assessment.

The main factors are the volume and type of goods, distance, packing materials, labour, vehicle size, floor level and lift access at both ends, and extras such as unpacking, storage or transit cover. As a broad guide for local moves within about 30 km, the homepage’s published guide is ₹6,000–₹9,500 for a 1 BHK, ₹8,500–₹15,000 for a 2 BHK and ₹13,000–₹22,000 for a 3 BHK. These are planning guides, not a quote. Intercity moves are priced by route; see interstate relocation.

Our commitment is to clear, itemised estimates without hidden costs. Check which packing, handling, freight, taxes and other work are included. Any condition that could change the total should be recorded before booking. If the inventory, access, date or requested work changes, get the revised scope and price agreed before extra work begins.

Yes. The applicable tax is shown on your GST invoice, which carries our GSTIN 36FDRPM0957B1ZC. The rate depends on how the services in your booking are classified. Businesses should confirm input tax credit eligibility with their accountant.

Sell or give away what you don't need before the survey. Pack books and clothes yourself if your quote reflects it. Choose a shared vehicle if your dates are flexible, and compare available weekday and month-end slots; a lower price is not guaranteed. Book the lift and parking at both ends. Compare quotes based on the same inventory.

Our written quotes list the packing materials. Check that the materials for your items are included, and whether crates for marble, chandeliers or large screens are listed separately.

At the survey, we list your furniture and estimate the number of cartons, usually in cubic feet. Room count is only a rough guide. The volume sets the vehicle size and much of the price, so items added later can change the quote.

Confirm the accepted payment method and payee before making a payment, and keep a receipt with the transaction reference. Bank transfer and UPI are common methods; ask the official team whether card or cash payment is available for your booking. Do not share an OTP, UPI PIN, password or full card details.

A small booking advance is usually required, with the remaining amount payable upon delivery. Confirm the amount and payment stages in your accepted booking terms before paying, and keep a receipt for each payment. An enquiry alone does not reserve a vehicle or crew. For a cancellation or payment question, contact customer care with the booking reference.

Packing materials such as cartons, bubble wrap, foam, corner protection and stretch film are selected for the items and journey. Record what is included at the survey, including any wardrobe cartons or crates needed for particular pieces. Wrapping alone does not make a carton or loading area waterproof; agree how goods will be protected during loading and transport.

Yes, standard beds, wardrobes and tables can be dismantled and reassembled where your quote includes it. Screws and fittings are bagged and labelled with their piece. Some modular or hydraulic furniture needs a qualified carpenter or the maker's fitter, so mention the brand at the survey.

Illegal goods cannot be carried. Keep perishable food out of the consignment. Declare gas cylinders, fuels, fireworks, chemicals, firearms and other restricted items before booking so acceptance and any lawful specialist arrangement can be checked; do not put them into ordinary household cartons. Carry cash, jewellery, important documents and personal medicines yourself. Plan pets separately, and ask about plant acceptance for the route.

Yes. Crockery and glassware are wrapped individually and packed in cartons with dividers. Decor and small electronics are cushioned, and cartons are labelled 'fragile' and 'this side up'. Marble tops, large mirrors and chandeliers are assessed for suitable protection, which may include crating. See packing and unpacking.

As a rough guide, 3–8 hours depending on the size of the home or office and the number of items. Large homes, or homes with many fragile items, may take longer or need two days. This is packing time only, not transport or unpacking.

Yes. Tell us at the survey so the quote reflects it. Use strong cartons, don't overfill them, then seal and label each one. The crew will point out weak or open cartons before lifting. We can't verify the contents of cartons we didn't pack, and some insurance policies treat self-packed goods differently.

A numbered list of every carton and item, with notes on the condition of furniture and appliances. You sign it at loading and check it at unloading, and it is the record used for any damage or missing-item report. Keep your copy until the move is complete.

Original packaging can be useful if it is complete, sound and suitable for the item and journey. Otherwise, protection is assessed for the model, with cushioning, corner support and no pressure on screens. Label cables and accessories, back up data before packing, and keep laptops or important drives with you where practical. Use the maker’s handling and restart instructions.

Safes, pianos and very heavy items are assessed separately for weight, size and the route through the building. They may need specialist equipment or handlers, arranged where available. Tell us about them at the survey.

A local move, with packing, loading and unloading, usually takes a day, depending on the size of the home and access. An intercity move has four stages: pickup, dispatch, time on the road and the unloading slot. As a rough guide from dispatch, allow about 24–48 hours for 300–800 km, about 3–5 days for 800–1,500 km, and longer for greater distances. Shared loads may also wait before dispatch.

Call or WhatsApp +91 94671 86002 with your booking number to ask for the shipment's current stage and expected arrival. The driver's number is shared on dispatch day. Ask whether the goods have been dispatched, where they are, and when unloading is expected.

Your goods share a vehicle with other customers' consignments, and you pay for the space you use, which often costs less for smaller moves. Dispatch may wait until the planned consignments are loaded, and goods may be transferred at a hub or delivered by a smaller vehicle. Ask what is planned for your booking.

The whole vehicle is booked for your goods, and it usually leaves after your goods are loaded. It often suits larger homes or fixed dates. Good packing still matters, and on long routes the driver takes rest stops.

We'll inform you with a revised arrival estimate if road closures, weather or city entry timings for goods vehicles cause a delay. Call the helpline with your booking number for an update, and rebook your building's unloading slot if needed. Losses caused only by delay are usually not covered by transit insurance.

Usually it can be moved at the same time, but it often travels separately on a car carrier or as a separate bike consignment, with its own pickup and delivery dates. Its condition is recorded at handover with photos, the odometer reading and any accessories, and checked again at delivery. See vehicle transport.

Ask us first. Small potted plants may travel with your goods if the route and vehicle space allow, but long journeys without light or water stress plants, so you may prefer to take small ones with you. Large garden plants need a separate arrangement.

No, pets aren't carried with household goods. Plan for them to travel with you, or through a specialist pet-relocation service.

Insurance is optional for household goods, but worth considering for long-distance moves and valuable items. If you take cover, read the actual policy: what it covers and excludes, the declared value and any deductible. See insurance assistance.

Insurers use different names, so go by the policy wording. Basic (named-risk) cover pays only for the events it lists, such as fire or an accident to the vehicle. Broader (all-risks) cover includes a wider range of physical loss or damage, but it still has exclusions, which may include existing faults, wear, unsuitable packing and delay. Check the exact wording before you decide.

At delivery, write the damaged carton or item numbers on the receipt before signing, photograph the damage, and keep the packing material. Report it to us promptly with your booking number. If you have transit cover, also notify the insurer, which decides claims under its policy. Not having insurance does not remove the mover's responsibility under your booking terms. See customer care.

Yes, storage can be arranged on request, subject to availability. Before you agree, confirm the facility's location, how you can access your goods, the monthly rent, the pickup and return delivery charges, and whether your goods are covered. See storage services.

A storage facility's own insurance does not automatically cover your goods. Ask whether your goods are covered while stored, by whom, against which events, and up to what value, or arrange your own storage cover. See insurance assistance.

Before you store, ask where the facility is, how access is controlled, how goods are kept off the floor and separated from other customers' goods, what fire safety is in place, how damp and pests are checked, and what inventory record you get at intake and at release.

Yes, short-term storage can be arranged on request if your new home isn't ready. Agree the cost, how you can access your goods, and the release and redelivery arrangements before the goods are stored.

Yes. We move office furniture, workstations, files and equipment, with a numbered inventory. Your IT team or vendor handles data backup, shutdown, reconnection and testing. Moves can be planned in one window or in phases. See office relocation.

Yes. Weekend and after-hours moves can be planned, subject to building rules and crew availability. Confirm building permissions, lift bookings and security access at both offices in advance.

Look for a written, itemised quote based on a survey, with a clear scope. Check that the trade name and GSTIN on the quote match the business, and verify the intended payment recipient using the official contact before paying. Ask how cover works and who to contact during the move. Compare quotes for the same inventory, and read reviews of similar moves.

Check that the quote shows the trade name AGARWAL LOGISTICS PACKERS AND MOVERS, GSTIN 36FDRPM0957B1ZC, Udyam UDYAM-TS-02-0069425 and Trademark No. 7901417. Confirm the intended payment recipient through the official helpline before paying. Never share an OTP, UPI PIN, password or full card details. If in doubt, call +91 94671 86002 before paying.