Complete these steps before our team arrives for pickup. This ensures a smooth handover, accurate condition report, and compliance with transit safety regulations:
Clean your car exterior — a clean car makes pre-dispatch scratches clearly visible in the Condition Report. Never hand over a muddy vehicle.
Remove personal belongings — do not leave laptops, cash, sunglasses, fastags (if removable), or important documents inside. Insurance does not cover interior contents.
Check fuel level — maintain fuel at exactly a quarter (1/4) tank. Enough to drive on/off the carrier, but not full (to minimize weight and fire risk).
Check for leaks — inspect under the car for oil, transmission fluid, or coolant leaks. If leaks are present, inform the driver so they place absorbent mats on the carrier.
Take your own photos — photograph your car from all 4 sides, plus the roof, and the odometer reading before handover as your personal record.
Disable toll tags — temporarily disable your Fastag through your banking app to prevent accidental scanning at toll plazas while on the carrier.
Note current odometer reading — document the mileage. The delivered car odometer will only increase by 5-15 km (distance to/from our loading hubs).
Keep documents ready — keep original RC, insurance, and PUC ready for our executive to verify and record. Originals stay with you.
Disable alarm system — factory alarms can trigger from carrier vibration. Disable the alarm to prevent your battery from draining during the 12+ hour transit.